Power Issue to the Andor PC

Wednesday, July 31, 2019

Problem(s) Encountered:

The outlet powering the ANDOR PC showed problems (constant high-pitched whine from any PC connected to that or adjacent...

MIS Guide Probe Failure, y-stage origin limit

Monday, July 29, 2019

Problem(s) Encountered:

MIS guider probe CCW limit switch is not stopping the probe motor when it reaches (x,y) = (0,0).  The probe motor...

Dynamic OSMOS Dispersion, FYI

Tuesday, July 2, 2019

Problem(s) Encountered:

I've discovered that the dispersion of OSMOS seems to change, so that shifting a single calibration using the 5577...

RA Drive Preload Plate Bolt Sheered

Saturday, June 22, 2019

Problem(s) Encountered:

At around 1:15 we slewed the telescope to near zenith to rotate the instrument.  Once there, one of the screws of...

Rotator Encoder Issue

Friday, June 21, 2019

Problem(s) Encountered:

Had issues with the instrument rotator again. When I used the handpaddle to rotate and stopped and started in short...

Tracking Slow - MOVE WEST!

Thursday, June 6, 2019

Problem(s) Encountered:

No problems to report, although I did want to mention a few things I told Eric. There is starting to be a big pointing...

TCS/Tracking Issues

Tuesday, June 4, 2019

Problem(s) Encountered:

June 03: Tracking stopped working around 23:30 even though TCS reported that it was functioning.  Had to restart the...

Airbag Support Failure

Tuesday, June 4, 2019

Problem(s) Encountered:

At the start of the night the telescope image quality was awful.  Checked the mirror bag support computer and found...

No Light on Detector (4K) Weirdness

Sunday, June 2, 2019

Problem(s) Encountered:

I had a weird thing happen early in the evening when I read out a basically blank exposure (/data/hiltner/n1.1075.fits)....

Rotator - Unexpected Impact on Cabling

Sunday, June 2, 2019

Problem(s) Encountered:

Attempted to rotate spectrograph 77 degrees, unplugged instrument and after replugging and rebooting were unable to...

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2.4m Trouble Reports & Solutions

Recent trouble reports for the Hiltner 2.4m telescope.  Note that you may find it worthwhile to peruse the 2.4m reports as well in case your problem is instrument-related.


Scroll down for a link to the complete archives.

To open a simple and searchable database containing all archived trouble report solutions, click on the following links.  While there are individual links for each telescope, it is worthwhile to search both databases in the event that you experience trouble:


Hiltner 2.4m Trouble Report Database (2019Aug07)

McGraw-Hill 1.3m Trouble Report Database (2019Aug07)


Click Here for the Full Archive